Câu 1:
The test that determines the behaviors and attributes of the sales employee is
- ability test
- psychological test
- interest test
- achievement test
Câu 2:
Recruiting done through the internet with the "career" link where vacant positions are listed refers to
- personal recruiting
- company's website
- campus placements
- recruiting consultants
Câu 3:
Recruiting done in universities and educational institutions is called
- personal recruiting
- company's website
- campus placements
- recruiting consultants
Câu 4:
The process of finding candidates for a specific sales position is
- selection
- recruitment
- sales department
- personnel department
Câu 5:
The assessment of how the salesforce carry out their jobs based on their results. performance is
- sales analysis
- sales description
- sales job specification
- performance evaluation
Câu 6:
The duties and responsibilities included in sales is
- handle requests for credit
- establish priorities
- make customer calls
- train personnel of wholesalers
Câu 7:
Selling online is an example of,
- sales analysis
- job description
- job specification
- performance evaluation
Câu 8:
Height and weight is an example of
- sales analysis
- job description
- job specification
- performance evaluation
Câu 9:
The duties and responsibilities of executives include
- make calls with customer's
- salespeople
- establish priorities
- collect credit information
- arrange route for best coverage
Câu 10:
The cost of hiring, training, supervision, lost business, decline in customer goodwill for separated employees are
- turnover cost
- selling cost
- executive salary cost
- sales cost
Câu 11:
Price tagging of products on display is an example of
- sales analysis
- job description
- job specification
- performance evaluation
Câu 12:
The duties and responsibilities included in territory management is
- make calls with customer's
- salespeople
- establish priorities
- make customer calls
- arrange route for best coverage
Câu 13:
Emphasizing quality to customers is an example of
- sales analysis
- job description
- job specification
- performance evaluation
Câu 14:
Handle special orders is an example of
- sales analysis
- job description
- job specification
- performance evaluation
Câu 15:
Number of years of experience is an
- example of
- sales analysis
- job description
- job specification
- performance evaluation
Câu 16:
Price tagging of products on display is an example of
- sales analysis
- job description
- job specification
- performance evaluation
Câu 17:
The power that provides executives to advise line executives but have no formal power to enforce the execution of their recommendations is
- functional authority
- staff authority
- line authority
- functional executives
Câu 18:
The administration of the sales department is called
- Sales force
- Sales force management
- Sales executives
- Selling department
Câu 19:
The group of employees in a company who are engage in personal selling to sell products or services is
- Sales force
- Sales force management
- Sales executives
- Selling department
Câu 20:
The organization wherein the people are organized based the customer they serve refers to
- dividing line authority on more than one basis
- customer division of line authority
- geographical division of line authority
- product division of line authority
