Câu 1: Question: A project manager is having trouble with his project because one of his team members is not performing, which is causing him to miss an important date he promised to a stakeholder. He discovers that the team member knew about the project problem, but didn’t tell him because the team members are all afraid of his bad temper. Which BEST describes how the project manager can avoid this situation in the future?

• A: Increasing his knowledge of the PMBOK® Guide
• B: Measuring personal performance
• C: Improving his interpersonal skills
• D: Managing stakeholder expectations

Câu 2: Question: Which of the following is NOT a distinguishing characteristic of a project?

• A:Temporary
• B:Community
• C:Specific result
• D:Progressively elaborated

Câu 3: Question: Which of the following is NOT a responsibility of a project manager?

• A:Managing stakeholder expectations
• B:Managing project constraints
• C:Gathering product requirements
• D:Sponsoring the project

Câu 4: Question: Which of the following is NOT a project constraint?

• A: Quality
• B: Scale
• C: Time
• D: Cost

Câu 5: Question: A project manager is running a data center installation project. He finds that his stakeholder is angry that he’s run over his budget because the staff turned out to be more expensive than planned. The stakeholder’s unhappy that when the project is over, the servers won’t have as much drive space as he needs. Which of the following constraints was not affected by this problem?

• A: Stakeholder
• B: Resources
• C: Time
• D: Cost

Câu 6: Question: Which of the following is NOT an example of operational work?

• A: Building a purchase order system for accounts payable
• B: Submitting weekly purchase orders through a purchase order system
• C: Deploying weekly antivirus software updates
• D: Yearly staff performance evaluations

Câu 7: Question: You’re managing a project to build a new accounting system. One of the accountants in another department really likes the current system and is refusing to be trained on the new one. What is the BEST way to handle this situation?

• A: Refuse to work with him because he is being difficult
• B: Appeal to the accountant’s manager and ask to have him required to take training
• C: Get a special dispensation so that the accountant doesn’t have to go to the training
• D: Work with him to understand his concerns and do what you can to help alleviate them without compromising your project

Câu 8: Question: You want to know specifically which business goal a group of projects and programs is going to accomplish. Which is the BEST place to look for this information?

• A: Project plan
• B: Project charter
• C: Portfolio charter
• D: Program charter

Câu 9: Question: A project manager is having trouble getting customer feedback on her project. Even though she knows the product won’t be complete for several months, the company guidelines say she should release an early version and get feedback from end users. Which type of development approach is the guideline suggesting?

• A: Hybrid
• B: Overlap
• C: Agile
• D: Predictive

Câu 10: Question: The project manager for a construction project discovers that a new water line is being created in the neighborhood where he’s managing a project. Government regulations require that a series of forms for city environmental changes need to be filled out before his team can continue work on the project. This is an example of:

• A: A portfolio
• B: A program
• C: An enterprise environmental factor
• D: A project

Câu 11: Question: The project charter is created in which project phase?

• A: Executing
• B: Planning
• C: Closure
• D: Initiation

Câu 12: Question: A project is plagued by changes to the project charter. Who has the primary responsibility to decide if these changes are necessary?

• A: The project manager
• B: The project team
• C: The sponsor
• D: The stakeholders

Câu 13: Question: Risk and uncertainty are highest during which project phase?

• A: Starting the project
• B: During the project execution
• C: Closing the project
• D: While planning and organizing

Câu 14: Question: The transition from one phase to another within a project's life cycle (e.g. design to manufacturing) is typically marked by:

• A: Kill point
• B: Monte Carlo
• C: Constraint
• D: Decision tree

Câu 15: Question: Ongoing operations and a project both have Initiating Processes, but only a project has __________.

• A: Planning Processes
• B: Closing Processes.
• C: Controlling Processes
• D: Executing Processes

Câu 16: Question: Which of the following is an enterprise environmental factor?

• A: Configuration management knowledge base
• B: Change control procedures
• C: Historical information
• D: Marketplace condition

Câu 17: Question: The sponsor is trying to determine which project has the greatest business value—one that returns $4 million in three years or one that returns $5 million in four years. The interest rate is 5 percent for borrowing capital to develop the projects. The best approach to determine the highest-value project is:

• A: Select the “$5 million in four years” project, since it returns the highest amount.
• B: Select the “$4 million in three years” project, since it has the shorter payback period.
• C: Calculate the NPV of the projects, and choose the project with the highest value.
• D: Calculate the NPV of the projects, and choose the project with the lowest cost.

Câu 18: Question: Project X has an IRR of 12 percent, and project Y has an IRR of 10 percent. Which project represents the better rate of return?

• A: It depends on the payback period.
• B: Project Y
• C: Project X
• D: Project X or Y, depending on NPV

Câu 19: Question: Brenda is sitting down with you for some one-on-one coaching because she is having trouble setting goals that she can meet. You are working through the goals that she has set and notice that they seem rather vague, and it’s hard to determine what the end result should be. What would you recommend to Brenda?

• A: That she makes her goals more specific
• B: That she should be working with her team on goals and goal planning
• C: That Brenda needs some training on goal-setting
• D: That she needs to work a little harder at achieving her goals

Câu 20: Question: The mnemonic acronym SMART applies to which of the following project areas?

• A: Schedule improvement
• B: Cost improvement
• C: Goal setting improvement
• D: Team performance improvement